Privacy Policy | Concordia

Effective Date: September 20, 2024

1. Introduction Concordia Juris ("we," "our," or "us") is committed to protecting the privacy of our clients and website visitors ("you" or "your"). This Privacy Policy outlines how we collect, use, store, and disclose your personal information. By using our website or services, you consent to the practices described in this policy.

2. Information We Collect We may collect the following types of information when you visit our website or use our services:

Personal Identification Information: Includes your name, email address, phone number, physical address, and any other information you voluntarily provide when you fill out forms, contact us, or sign up for services.
Case-Related Information: Includes details about your immigration case or other legal matters to assist with document preparation or consultation services.
Payment Information: Includes payment details for services rendered, such as credit card information or bank account numbers.
Non-Personal Information: Includes technical data like your IP address, browser type, and device information, which may be collected automatically when you interact with our website.

3. How We Use Your Information We use the information we collect to:

Provide and improve our services.
Communicate with you regarding your case, consultations, or any services you request.
Process payments and manage billing.
Send you important updates or notices related to your services.
Comply with legal obligations and respond to legal requests.
Understand user behavior and improve website performance through analytics tools.

4. Sharing Your Information We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:

Service Providers: We may share your data with third-party vendors, such as payment processors, IT support, or email marketing services, to help us deliver our services efficiently.
Legal Obligations: We may disclose your personal information if required to do so by law or if we believe such action is necessary to comply with a legal obligation, protect our rights, or ensure the safety of our users.

5. Data Security We are committed to ensuring the security of your personal information. We implement reasonable technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure. However, please note that no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies Our website uses cookies and similar tracking technologies to enhance your browsing experience. Please refer to our Cookies Policy for more detailed information on the types of cookies we use and how you can manage them.

7. Your Rights Depending on your jurisdiction, you may have the right to:

Access the personal information we hold about you.
Request corrections to inaccurate or incomplete information.
Request deletion of your personal data, subject to legal obligations.
Opt-out of receiving marketing communications.
Withdraw consent for us to process your data, where applicable.

To exercise these rights, please contact us using the details provided below.

8. Third-Party Links Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those websites. Please review the privacy policies of third-party sites before sharing your personal information.

9. Data Retention We retain your personal information for as long as necessary to fulfill the purposes for which it was collected or to comply with legal, accounting, or regulatory obligations. Once we no longer need your information, we will securely delete or anonymize it.

10. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.